It might not be the first thing you think about when you park your car, but shopping carts can actually cause serious damage—especially on windy days or in sloped parking lots. A single cart can roll into your vehicle with surprising speed, causing dents, scratches, or even more severe damage if multiple carts are involved. It’s a common yet often overlooked risk that many drivers don’t consider until it happens to them.
So what should you do if this occurs?
File a Claim
If the incident took place in a store's parking lot, the responsibility may fall under premises liability. Stores have a legal duty to maintain a safe environment for customers, including preventing shopping carts from rolling into vehicles. That means they could be held accountable if their negligence led to an accident.
The first step is to report the incident. You can either call the police or contact the store directly and file an accident report. Keep in mind that the store may try to deny liability, claiming they weren’t at fault. However, video footage from the store’s cameras can often provide crucial evidence. In some cases, like a well-known incident at a Sam’s Club, stores have changed their stance after reviewing surveillance footage.
Even if the store denies responsibility, it’s still wise to start a claim with your insurance company. Your policy may cover the damage, depending on your coverage type. Be sure to document everything—take photos of the damage, note the time and location, and gather any witness information if available.
Get Repairs Done
Once the claim is filed, the next step is to assess the damage. A minor dent or scratch might seem harmless, but it could be a sign of deeper structural issues. Even small impacts can affect your car’s frame or alignment, which could compromise its safety and performance over time.
Work with your insurance provider to choose a trusted auto body shop for an inspection and estimate. Most repairs will involve dent removal and paint touch-ups, which can restore both the appearance and function of your vehicle. If you’re unsure where to go, DaSilva Auto Body offers expert assessments and high-quality repair services. Their team in Naugatuck is experienced in handling all types of collision damage, ensuring your car is back in top condition quickly and safely.
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